Contact
Email: contact@blackbone.ro — we usually reply within 1–2 business days. You can also use the contact form.
When reporting a problem, please include: your iPhone model, iOS version, and what you were doing when the issue appeared. A screenshot helps a lot.
Frequently asked questions
The automatic background cutout isn’t perfect. How do I fix it?
Open the Background tool: tap a wrongly cut object to remove or re-add it, or paint with the Add / Erase brushes. Pinch to zoom up to 8× for precise edges — one finger paints, two fingers move around.
How do I keep transparency when exporting?
Export as PNG. JPEG does not support transparency (the app warns you and the background becomes black).
How do I change the app language?
Settings (gear icon on the home screen) → Language → English / Română. It applies instantly.
How do I undo a mistake?
Use the undo/redo arrows at the top — up to 40 steps. Press and hold the eye icon to compare with the original photo.
Where are my creations stored?
Locally, on your device: in your photo library (when you save) and in the app’s “Your creations” gallery. You can delete them all from Settings → Delete all creations.
Does the app need internet?
No. Everything, including AI background removal, runs offline on your device.
Română
Suport: contact@blackbone.ro sau formularul de contact — răspundem de regulă în 1–2 zile lucrătoare. Întrebările frecvente de mai sus, pe scurt: corectezi decupajul din unealta Fundal (tap pe zonă sau pensulele Adaugă/Șterge, cu zoom pinch); transparența se păstrează doar la export PNG; limba se schimbă din Setări → Limbă; undo/redo din săgețile de sus (40 de pași); creațiile sunt stocate doar local; aplicația funcționează complet offline.